At the scope of the norm contained in art. 18 of Law n.º 144/2015, of September 8, EXQUISITE VP divulges together to its community the Entidades de Resolução Alternativa de Litígios (See them here).

EXQUISITE VP did not adhere nor is it linked by legal imposition on any Entidades de Resolução Alternativa de Litígios.

In Porto, consumers can use the Tribunal Arbitral de Consumo:

• Address: Rua Damião de Góis, 31, Loja 6, 4050-225, Porto
• Tele: +351 22 550 83 49 / +351 22 502 97 91
• Fax: +351 22 502 61 09
• Email: cicap@cicap.pt
• Website: www.cicap.pt